INVENTORY > via Partner Portal
DID YOU KNOW?
Having an effective rate plan is essential for hotels. Rate plans help you to maximise revenue during slower seasons, allow you to provide more pricing options for your guests, and keep your property competitive in your market.
How to update my availability
If you are connected to a Channel Manager or you work via Integration, you can update your availability on the corresponding platform and it will automatically sync. If not, log into our Partner Portal and follow the steps below:
Go to Inventory section
Click on Bulk actions
Select "Availability" and the range dates you want to apply the changes.
Make your changes
Select the application days, and the rooms/rates to apply the changes to.
Save your changes
Make sure you apply them to the correct number of Available Rooms and Release days.
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How to update my rates
If you are connected to a Channel Manager or you work via Integration, you can update your rates on the corresponding platform and it will automatically sync. If not, log into the Partner Portal and follow the steps below.
Go to Inventory section
Click on Bulk actions
Look for it on the right side of the page
Make your changes
Modify your rates for the corresponding period, room type, rate type, and application days.
Save your changes
Make sure you apply them to the correct number of Available Rooms and Release days.
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How to create a new rate plan
TIP: One of the most effective ways to attract early bookings is by offering non-refundable rates (NRF). They are especially effective at incentivising price-conscious guests to book further in advance.
If you don’t have the Add new rate button available or you need to create a type of rate plan that is not available on this page (i.e. FIT), please contact your Contract Manager.
Go to Inventory section
Click on Create rate
Look for it at the right side of the screen.
Save your changes
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Fill your new rate details
Make sure you fill all the necessary fields.
How to apply stop/open sales
If you are connected to a Channel Manager or you work via Integration you can stop/open sales by updating your availability on the corresponding platform and it will sync automatically. If not, log into Partner Portal and follow the steps below.
Go to Inventory section
Click on Bulk Actions
Select "Availability" and "Close/Open". Select the date ranges and rooms/rates to apply to.
Save your changes
Remember to update your availability as soon as the situation changes.
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In case of any special agreement managed by our Contract Manager, you will need to send an email to updates@hbxgroup.com to have the stop/open sales applied.
How to add rooms to your rate plans
In order to distribute your rooms, please note that it is necessary to link them to any of your rates. Follow the next steps to add your rooms to your rate plans:
Understanding our rate plan variety
Get to know our variety of rate plans and create your own rate mix:
Dynamic Rates (BAR)
Your daily Best Available Rate (BAR).
Get exposure on final selling channels.
Static Rates (FIT)
Seasonal NET rates.
Get exposure through Tour Operators distribution capturing long lead time bookings.
Non-Refundable Rates (NRF)
Reduced Dynamic or Static/FIT rates.
Get guaranteed payments.
Opaque Rates & Airline rates
Special rate plan for Tour Operators or Airline Packages.
Gain access to our exclusive client agreements.
Go to Inventory section
Select the rate you want to add your room into
Click on the rate name to open the display.
Click on Rooms
Select Add room to find the newly created room
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Select one or more rooms
Fill in with the room conditions, supplements and click on save.
How to create a new room
Everytime you need to create a new room in the Partner Portal, you will need to follow the next steps:
Go to the Property Info
Go to Rooms
Scroll down to the middle of the page.
In the Create new room option click on +
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Once the New Room screen is displayed, fill in the blank fields with the details of your room and its characteristics:
Select the room type and characteristic to create
From the dropdown menu, choose the most similar to your hotel room.
Fill in the Room Name
Name it as you sell it on your hotel website so your potential clients can easily meet & match.
Inform your Room Code
Use the same code you have in your Hotel Management System or in your Channel Manager platform.
Complete your Room Capacity
See more at Understanding room capacities section.
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Please bear in mind that all rooms must be included in a rate plan in order to to be distributed. When creating a new room, it will be necessary to link to any of your rates. See how in the next section How to add rooms to your rate plans.
Understanding room capacities
Standard Capacity
The system will use this capacity to establish rates per room and any adult included in the standard capacity will not pay supplements for the Extra Bed. If the Maximum Capacity is higher than the Standard, then you can add occupancy supplements such as children and/or adults.
Minimum Room Capacity
The minimum number of people required to book a room.
Maximum Room Capacity
The maximum number of people the room can accommodate, including adults, children, and babies (if there are babies in the room, they are included in the maximum occupancy).
Maximum Adults
The maximum number of adults per room. Everyone over the End age shown in the contract header is considered an adult.
Minimum Adult
It specifies the minimum number of adults required in the room.
Maximum Children
The maximum number of children allowed in the roo. The system considers everyone between the Start age and End age as a child.
Maximum Babies
The maximum number of babies allowed in a room. Baby is defined as anyone under the Start age in the contract header. e.g.: A value of 0 means the hotel does not distinguish between children and babies.
Please bear in mind that all rooms must be included in a Rate Plan in order to be distributed. When creating a new room, it will be necessary to link to any of your rates.
How to check your contract agreement
Go to the Inventory section
Click on Export to excel in the overview page
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Download your contract
Select your dates and click on download.
Select the rate you want to check
Look for it below each room type.
You can easily check your contract agreements by following the next steps:
How to check my rate plan details
You can check all your rate plan details, such as Base Board, Rate Type, Commissions, Currency, and others by following the next steps:
Go to Inventory section
Select the rate you want to check
Look for it below each room type.
Check the details and edit them as needed
You can edit the rate conditions, offers & supplements, commisions and rooms.
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How to update your inventory in bulk
Go to the Inventory section
Click on Bulk Actions
On the right side of the screen
Select between price, availability or delete costs
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Select the range dates to apply
You can select several range dates
You can update your prices, availability or delete costs massively instead of doing it one by one. Follow these steps:
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